Support Center

Registration/Login 8

• Registration/Login Overview
• Login Instructions
• External Login Instructions (Google)
• External Login Instructions (Clever)
• External Login Instructions (Classlink)

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Manage Users (Administrator Only) 9

• Manage Users Overview
• Filter Users by Status (Show Inactive Users)
• Add New User
• Bulk Invite Users to District
• Understanding User Permissions

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Manage Students 18

• Manage Students Overview
• Filter Students by Status (Show Archived Students)
• Creating and Managing your Student List
• Manually Add Students
• Bulk Archive Students

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Manage Log Templates 7

• Manage Log Templates Overview
• Create a Basic Log Template
• Create/Edit a Service Tracking Log Template
• Create/Edit a Progress Monitoring Log Template
• Bulk Delete Log Templates

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Logging 5

• Draft Logging
• Using the Logging Grid
• Creating New Logs
• Understanding Errors
• Using Log Templates when Service Tracking or Progress Monitoring

Service Tracking 4

• Service Tracking Overview
• Creating Service Tracking Logs
• Understanding Service Tracking Grid Validation
• Marking a Student Absent (Missed Service)

Progress Monitoring 4

• Progress Monitoring Overview
• Creating Progress Monitoring Logs
• View Progress Monitoring History and Goal Detail
• Understanding Progress Monitoring Grid Validation

Activity Logs 3

• Activity Logs Overview
• Creating Activity Logs
• Understanding Activity Log Grid Validation

Data Exploration 26

• Data Exploration Overview
• Student Overview Page
• Student Summary Page
• Student Detail Page
• User Overview Page (Administrator Only)

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Reports 3

• Reports Overview
• Generating a Report from the Reports Page
• Generating Reports from other pages

Settings (Administrator Only) 18

• Settings Overview (Administrator Only)
• Edit Progress Monitoring Options (Administrator Only)
• Log Settings (Administrator Only)
• Log Settings - Log Lockout
• Edit Activity Types (Administrator Only)

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Profile 6

• Profile Overview
• Change Email
• Manage Password
• Manage External Logins
• Notification Preferences

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Provider Home Page 4

• Provider Home Page Overview
• Provider Home Page - High Level Data
• Accessing the Provider Home Page as an Administrator
• Provider Home Page - Calendar View

General 3

• Sort, Filter & Group Tables
• Expanding your Service and Goal Selections
• Quick Tips

Troubleshooting 2

• Troubleshooting Tips
• Clearing Your Browser Cache

eSER - Louisiana 1

• eSER Advanced Service Sync

2024-2025 School Year 7

• July 2024 Release - Brolly 2.1
• August 2024 Release - Brolly 2.2
• September 2024 Release - Brolly 2.3
• November 2024 Release - Brolly 2.5
• February 2025 Release - Brolly 3.0

See all 7 articles